FAQ’s

Order Related

You can choose this online platform www.myecoganesh.com to book your idols online and we will have it delivered to your place.

You have options to choose from:

 We send only the idol as per your choice no pot or soil included in the order. As many times after immersions the seed won’t grow due to access water. 

It rarely happens as we have our own delivery personnel. If at all it happens we will arrange another idol for you of the same size which is available in our stock. 

You can contact us via email on: myecoganesh@gmail.com

You can also opt for cancellation and we refund the amount via payment gateway.

Once you add your choice of idol to the cart and go to next checkout step you will see the delivery charges calculated as per area and size of the idol.

We usually deliver between 2-10 days before Chaturthi. Exact day is not possible to avoid last mile issues. 

For any unforeseen reason we are not able to deliver your idol you will receive full refund for the same. 

We do not take last mile delivery guarantee if such situation happens. You may manage idol locally and we assure you full refund of you booking amount.  

For the latest discounts please use the chat box available on left bottom of the website. 

You can place the order online and on the checkout page you will get many payment options. We accept:

  1. Credit/Debit Cards
  2. Wallets like Paytm
  3. UPI payments like Gpay
  4. Net banking

We do not accept COD or Manual bank transfer. 

 

Other

All the idols are displayed and can be booked online only.  We do not have a physical shop set up for pickup.

We are delivering in multiple cities all India from our temporary warehouses locations in Maharastra. 

Currently we deliver all of

  1. Mumbai, Navi Mumbai, Vasai Virar, Thane

We do not use courier, our own delivery personnel will safely handover the idol to you covered in a box. 

As the idols are eco friendly we do not use diamonds or any decorative material as mostly they are made of plastic.

We also cannot add Bali hole to idols as they are made of clay and there is risk of damage. Unlike pop they are little delicate. 

 

We deliver the idols covered in a thick boxes which are open from top. We do not use any courier service and deliver it with our own personnel.

The idol itself is also wrapped in a thin plastic cover, to avoid dust so the idol is intact.

We urge you to book your Bappa’s early, why?

✅ Due to lockdown again this year we had to limit idol making
✅ Get to choose your Bappa while it’s available
✅ 2021 New designs explore them with family peacefully
✅ Choice to reorder out of stock idols too
✅ Get 25% less prices and early booking discount

All our idols completely dissolve in water in 3-4 hours time. Once dissolved the water can be used in plants safely.

Once dissolved and soaked clay can be used for artistic crafts too, red soil can be used to grow plants.